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Technical issues & troubleshooting Compatibility & os requirements

Compatibility & OS requirements

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Compatibility & OS requirements

Can I use WalkFit while pregnant?
Can I pause my subscription?
Are my payments secure?
How can I update my payment information?
What payment methods are available?
My Apple Health data doesn’t match the WalkFit app
The app crashes / freezes / video won’t load
Can I use WalkFit if I have health issues?
My daily progress suddenly changed
Where can I find my fitness guides?
Can I share my subscription via the Family Sharing feature?
How can I switch to another subscription?
How can I check my current subscription?
What is the billing cycle?
Will my subscription renew automatically?
Can I upgrade my subscription to a different plan?
How much does a subscription cost?
How can I get a refund?
Am I eligible for a refund?
How can I cancel my subscription?
How subscription works?
Is WalkFit a subscription?
How can I delete my account / personal data?
I already purchased WalkFit - why is it asking me to pay again?
I bought the app - what should I do next?
How do I log into the app?
Can I purchase WalkFit for a single period of use?
How do I unsubscribe from emails?
Do I need equipment? What equipment?
What is the best time to workout?
Why does your app show a different calorie record from the other app I have?
How do I check my training history in the app?
Do I need an internet connection to use the app?
Do you have a desktop/PC version of the application?
How can I turn off / on WalkFit notifications?
How do Step Streaks work?
How do I change my daily step goal?
What's inside WalkFit?
Are my subscription and the plan in the application connected?
How do I delete my progress / reset my plan?
How can I view my personal data?
Can I use WalkFit on multiple devices?

The app is only compatible with Android 8.0/iOS 16 or later.

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